What We Do

Overview

At i2, we manage your printing, scanning and copying processes from beginning to end, wherever you are.

We believe in cultivating strong relationships with all our customers. That’s why we spend time with you and your business, and partner with you to make sure our services meet your needs. We’re also open and honest about the best service for your business so you won’t be left in the dark.

We know our stuff

Keeping your print workflow moving means your business keeps moving. We provide, support and maintain your print devices, and our intuitive software means we can automatically supply toner and ink when you need them.

We offer flexible contracts, no-quibble guarantees, and three-year warranties on all the devices we supply. If a machine develops a fault we can’t fix, that’s our problem, not yours. Our quick-swap solutions mean you’ll be back up and running as quickly as possible so you can keep scanning, printing and copying.

Why Choose i2?

Value for money

Did you know that printing accounts for up to 15 percent of a typical company’s annual expenditure? That can amount to a lot of money, so having the right print management in place can keep your costs from spiralling out of control. We’ll deliver the right print and digitisation strategies to help you regain control of your print costs, and in many cases help you make savings of up to 30 percent.

Long lasting relationships

For every contract, new or long-standing, we ask ourselves how we would want to be treated, and we make sure that’s how we treat our customers. It’s that simple! We have great relationships with our suppliers too, so we can pass their expertise and equipment on to your business without delay.

A great track record

With a higher than 90 percent client retention rate, our customer service track record speaks for itself.

Contact us today and discover what our tailor-made services can do for your business.

Mission Statement

We aim to deliver effective print cost control without sacrificing quality or performance, while offering flexible contracts that won’t lock our customers in. We tailor our services to meet each customer’s needs, from small and medium-sized companies to large corporations. We treat our customers as we would want to be treated and deliver the level of service that we would want to receive.

OUR MANAGEMENT TEAM

Mark Fowler

Mark Fowler

Managing Director

Mark is the MD & Sales Director of i2Group and has been involved in office automation/print and managed print since 1985.

Mark spent the first 10 years of his career living in London working in the city gaining sales experience with corporate clients, then took a move to Suffolk in 2002. Still maintaining his city presence, he continues to commute to clients all over the UK and even Europe.

In 2008 he gained an environmental award for the company’s involvement in recycling, the “Green Apple Award” this was presented by none other than Cherie Blair at the House of Commons. His focus is to continue to maintain and support the many corporate and several FTSe 100 companies that i2G currently supply, and to  growth and further expansion of the  business.

Mark has two lovely daughters whom both live with him in the Suffolk countryside and if he is not showing off his culinary skills to family and friends you’ll find him at one of the many race circuits stretching the legs of his Escort Mk1 RS2000 race car.

Brian Whitnall

Brian Whitnall

Head of New Business Development

Brian has an impressive background in sales leadership and print consultancy, particularly within the managed print services (MPS) industry. His role as the Head of New Business Development at i2 Group seems to focus on sustainability and cost reduction, leveraging his expertise in workflow solutions to align with businesses’ sustainability and security objectives. He has helped 100’s of organisations over the years out of complicated lease agreements with his industry knowledge and prides himself on his transparent consultative approach.

In his spare time he is a keen runner and enjoys spending time with his children and grandchildren.

James Willis

James Willis

Head of Managed Print Services

James is a seasoned account manager and print consultant with over 20 years of experience in the managed print services (MPS) industry. He is currently the Head of Managed Print, digitisation and cost reduction at i2 Group, with established expertise in the provision of MPS solutions to meet the challenges of today’s business printing, digitisation of documents and images and the provision of support and maintenance of all related hardware (printers, scanners, and copiers).

At i2 Group, James coordinates the relationship with industry experts who work with clients of various sizes and sectors, ranging from small offices to large multinationals, to offer sales, support, and consultancy services that meet their specific needs and challenges often achieving savings in both time and costs for the client.

He is skilled in strategic communications, account management, new business development, and has a track record of delivering high-quality results and customer satisfaction.

Outside of work James is passionate about creating sustainable and innovative transport solutions for his local community, and volunteers as a chairperson and campaign director for several transport projects in Kent.